Shipping & Returns
Information about delivery and return policies for CatZen products.
Shipping Information
All CatZen products are sold and fulfilled through Amazon.ae. This means you get the convenience and reliability of Amazon's shipping network.
Delivery Times
- •Standard delivery: 2-5 business days
- •Amazon Prime: Same-day or next-day delivery available
- •Delivery times may vary based on location
Shipping costs are calculated at checkout on Amazon.ae and may vary based on your delivery location and selected shipping speed.
Returns & Refunds
Returns and refunds for CatZen products are handled through Amazon's standard return policy.
Return Policy Highlights
- •30-day return window from delivery date
- •Items must be in original condition
- •Free returns on eligible items
- •Refunds processed within 3-5 business days
For detailed return policy information, please visit Amazon.ae's help section or contact Amazon customer service.
Have Questions About Your Order?
For order tracking, delivery updates, or return requests, please contact Amazon.ae customer service directly through your Amazon account.
For product-related questions or feedback, we're here to help!
Contact CatZen